Worka AI / Chioma
Support
Last updated: May 23, 2026
We want businesses using Worka and Chioma to get help quickly, clearly, and from real people who understand the product.
If you need help with setup, onboarding, WhatsApp connection, product configuration, message flow, account access, or technical troubleshooting, please use the support details below.
1. Who to contact
Support
support@worka.com.ng
Business and onboarding enquiries
hello@worka.com.ng
Privacy enquiries
privacy@worka.com.ng
2. What we can help with
- Account setup and onboarding
- WhatsApp connection and webhook issues
- Product, FAQ, and content setup
- Reply behaviour and AI-response tuning
- Billing, subscriptions, and plan questions
- Bug reports and technical troubleshooting
- General product guidance and support
3. Support hours
Monday to Friday
9:00 AM – 5:00 PM (WAT)
4. Response expectations
We aim to respond to most support enquiries within 1 business day. More technical issues or account-specific investigations may take longer depending on the nature of the request.
5. To help us support you faster
Please include the following where possible:
- Your business name
- The phone number connected to your Worka / Chioma account
- A short summary of the issue
- Screenshots, timestamps, or error messages where available
6. Company information
WorkPilot Ltd
RC: 9429786
Product Brand: Worka
AI Assistant: Chioma
7. Helpful links
Privacy Policy: https://app.worka.com.ng/privacy-policy
Terms of Service: https://app.worka.com.ng/terms-of-service